B&A offers a holistic approach to clients. Courses are effective in training management, supervisors, team leaders and shop stewards within any organisation. Delegates learn the intricacies of an organisation's disciplinary procedure or leadership development principles and how to apply such in the workplace. All B&A courses are renowned for their practical, experiential approach to training and include realistic, 100% South African DVD case studies, role plays and practical exercises, which supplement the learning experience.Through our network of franchisees and agents B&A provides a national service in all the major centres of South Africa.